Etie’no is committed to protecting your privacy and will use all reasonable endeavours to safeguard the privacy of its users. The information we gather from you is used by us to ensure that we give you the best possible service.

When you register or place an order with Etie’no  Skincare it is necessary for us to collect certain information from you to enable us to complete our service. We need to know your name, e-mail address, billing address, delivery address, credit or debit card number and expiry date. This allows us to process and fulfil your orders and to notify you of your order status. We also ask for your telephone number, which enables us to contact you urgently if there is a problem with your order. For some international deliveries this number may be given to our couriers.

When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information, which you have given us, to prevent unauthorized access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

 We never share or pass on information we gather in the conduct of our Internet business. You will not receive unsolicited mail from other companies as a result of dealing with us.

Etie'no Skincare Is Secure

We know how important it is to safely secure and store any information that you provide. As a result, Etie'no skincare maintains the highest levels of security. Our site uses high-level SSL encryption technology, the most advanced security software currently available for online transactions. You can therefore be rest assured that we take the privacy and security of your payment and personal details very seriously.

How Can You Tell?

You can tell whether a page is secure as 'https' will replace the 'http' at the front of the www.etieno.co.uk in your browser address window. A small locked padlock will also appear in the bottom bar of your browser window.

 To give you even more online shopping confidence, our checkout process uses Verified by Visa, Mastercard® SecureCode™. These providers enhance your existing card account against unauthorised use whenever you shop with us. Please register with the bank or other organisation that issued your card to use these services.

Cookies

 Cookies are tiny text files stored on your computer when you visit certain web pages. We use cookies to keep track of what you have in your basket and to remember you when you return to our site. To shop at Etieno.co.uk you should enable your cookies, though you can still use etieno.co.uk website for browsing and research purposes without cookies